6.1 Non-recurrent Subscription
6.1.1 On the websites www.dofus.com
, the Company may offer Subscriptions to access all DOFUS and WAKFU games (hereinafter the “Subscription” or “Subscriptions”).
6.1.2 To select a Subscription, go to the item “Subscription” for the websites www.dofus.com
. You can then select the Subscription period You wish to purchase, identify Your Account and chose Your payment means.
6.1.3 You can consult the status of Your Subscription(s) in the Account Management section of the Website.
6.1.4 The start date for a Subscription is the precise moment of its activation on the Company’s servers. If payment is instantaneous (for example bank card), activation is immediate. In all other cases (for example payment by cheque or bank transfer), activation occurs only on receipt and cashing of Your payment by the Company.
6.1.5 Excluding special circumstances, the duration of a Subscription is calculated as follows:
- 1 week = 7 days
- 1 month = 30 days
- 3 months = 90 days
- 6 months = 180 days
- 1 year = 360 days
6.1.6 The Subscription ends on expiry of the Subscription period selected by the User.
6.1.7 The price of the Subscription depends on the length of the Subscription, the payment means selected and Your country of residence. The availability of payment means may vary depending on Your country of residence and the length of subscription You select.
6.2 Special conditions for Recurring WAKFU Subscriptions
6.2.1 On the website www.wakfu.com
, the Company may offer recurring WAKFU subscriptions (hereafter the « Recurring WAKFU Subscription ») for a length of thirty (30) days.
6.2.2 To select a Recurring WAKFU Subscription, go to the item “Recurring Subscription” for the website www.wakfu.com
. You may identify Your Account and chose Your payment means.
6.2.3 If you choose a Recurring WAKFU Subscription, you must pay a recurring subscription fee (hereafter the “WAKFU Subscription Fee”). Fee rates will be posted at http://www.wakfu.com/en/mmorpg/boutique/1-premium-membership
. The Company may change Fee rates at any time in its sole discretion upon reasonable efforts to provide notification to you. The new Fee rates become effective only for your next billing cycle. If you disagree with those changes, you may cancel your Recurring WAKFU Subscription. Please note that your cancellation has to be made before the coming into force of the fee changes, otherwise you will be deemed to have accepted those modifications
. All WAKFU Subscription Fees are billed in advance. All WAKFU Subscription Fees are non-refundable, with the limited exception in Section 6.2.7 below.
6.2.4 The recurring WAKFU Subscription Fee will be charged in full at the beginning of each billing cycle (hereafter the “Billing Cycle”). Your Subscription is set to renew automatically, for the same subscription period
that you agreed when you chose the Recurring WAKFU Subscription, that is to say 30 days.
All charges will be automatically charged to your preselected payment method, and once you have been charged for a given Billing Cycle that charge is non-refundable
, subject to the limited exception in Section 6.2.7 below. You agree to pay the appropriate amount each Billing Cycle until you cancel your recurring payment by following the procedures explained at the Section 6.2.8. The fact that you don’t play during your Billing Cycle does not entitle you to request a refund or reimbursement of the value of your Subscription
6.2.5 Automatic payment date will take place at anniversary date after 0:00. When anniversary date falls on a 29th, 30th or 31st, which does not exist in this month, billing will take place on the 1st day of the following month.
6.2.6 If the attempt of the Company to charge/debit your preselected payment method fails, you can no longer access the full version of the Game WAKFU when your Recurring WAKFU Subscription expires until you resolve the issue
. If you have lost access, your next Billing Cycle will begin on the date you successfully pay. The Company does not charge late fees or interest for access the Game. Even if your Recurring WAKFU Subscription expires, you can still play a limited version of the Game WAKFU with free-to-play access.
6.2.7 Subscriptions to the next Billing Cycle are paid upfront in full amount. All charges related to the Game are non-refundable unless third-party criminal activity is involved, as determined by the Company. Therefore, if you cancel your Recurring WAKFU Subscription in the middle of a Billing Cycle, you will not receive a refund for the remainder of the Billing Cycle, but may continue to play the Game until the Billing Cycle ends.
6.2.8 You may cancel your Recurring WAKFU Subscription at any time up to 24 hours prior to the end of the current Billing Cycle by clicking on button “Stop” or equivalent on Account management page
. If you believe that you have been accidently charged by the Company after you deactivated, please contact Support as indicated in Article 14 for a refund upon confirmation.
If you don’t cancel your Recurring WAKFU Subscription 24 hours before the end of the current Billing Cycle, a new Billing Cycle will begin and the WAKFU Subscription Fees will be automatically charged on your preselected payment method. Remember that each Billing Cycle started will be due and will not be reimbursed.
6.2.9 You may reactivate your Recurring WAKFU Subscription at any time, so long as the Game WAKFU is still made available by the Company and account-related data has not been deleted or corrupted. If you reactivate your Recurring WAKFU Subscription prior to the end of the current Billing Cycle (meaning, while you still have access), you will retain your original Billing Cycle and will not have to pay another WAKFU Subscription Fee for that period. Otherwise, your new Billing Cycle will commence on or about the first day you reactivate your WAKFU Service Account (subject to adjustment by the Company).
6.2.10 If you have chosen to pay by Credit/Debit Card, you may update your Credit/Debit card data on Account management page.