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Ankama Profile

Awesomesaucer's Ankama Profile

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Member since 2011-07-22


Awesomesaucer hasn't written a personalized description yet
Status : Former subscriber
Last login: 2017-07-07

Activity on the dofus Forum

1 896
Hi all!

I had experienced an issue while purchasing Ogrines, and the end result was that I was charged by Xsolla (using a debit card) but no transaction went through on Ankama's end somehow and no Ogrines were received. I sent a ticket to support about this issue about 36 hours ago, and it says the latest activity on the ticket is about 6 hours ago, but there is no reply from them or any refund or Ogrines. In other words, they looked at my ticket 6 hours ago and ignored my problem, it seems...