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Deactivate my protection
You have two options to deactivate a protection
Deactivate by SMS
If you have already filled in a mobile number, you will be sent a
text message with your verification code, free of charge
. The latter will allow you to
deactivate the Shield or the Authenticator
on your account.
Contact Support
If you have never added a mobile telephone number or you no longer have access to this number,
please contact Ankama Support.
